Why Richard Liu Has Maintained Operations Of His Organization During Pandemic
In the current pandemic, organizations have been working hard to help their customers access various products and services. It is worth indicating that it has been very difficult for the customers to access some of the products they have been looking for in the stores. There have been very many businesses that have closed their offices. However, Richard Liu or Liu Qiangdong, has never closed his organization throughout the pandemic period because he has been working towards incorporating some essential changes.
Qiangdong is considered as among the top entrepreneurs in the e-commerce industry. He is involved in the company’s everyday operations and is very keen on business forecasting. He’s the founder and CEO of JD.com, which is one of the biggest e-commerce platforms in China, with a net worth of 57 billion dollars.
Liu Qiangdong has structured his organization to continuously operate when the market is very good or when the entire industry has some major challenges. In this case, the retail industry has not been the best. That is why Liu has made sure that his company maintains its business activities in the business environment. There are some essential strategies that he has been using to make sure that customers continue to access goods during such difficult times.
JD.com has remained as one of the few organizations that have been operating in the retail business. Obviously, every other business owner thought that closing the company was the best strategy. It was very effective because it was protecting the employees who have been working at the organization against unnecessary diseases contraction and spreads. However, it is essential to highlight that this strategy has been denying very many customers an opportunity to access various commodities.
Richard Liu has never been interested in an approach that would deny his customers the products they have intended to get from the organization. Therefore, there have been very many strategies that he has been putting in place to push his organization forward in the challenging sector. He wants to always ensure that customers are getting what they have intended to get from the organization as they continue to remain indoors to prevent the spread of the virus. Refer to this article to learn more.
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