In our current environment, it seems almost unavoidable to go a day without hearing about a new company falling into a scandal due to failed client relations. In fact, it may be easy for anyone to infer that companies are simply not listening to their clients. I for one almost found myself thinking this about my cell phone provider recently. Though this misconception is easy to fall prey to, it is simply that, a misconception.
A misconception pushed upon us by the many media sources who at times may act with their own interest in mind in place of serving valuable news to those who view their programs. Lost among the sea of news that sells, stories about companies who place value on customer input and comments are almost all but gone. That’s why this week I have elected to share an interesting story that came through my news feed recently.
Securus Technologies’s Customers Praise the Leaders in Inmate Communication Solutions for Helping Prevent Crime in Prison Facilities Across the Country
It seems very rare that a company would receive a flood of positive consumer reviews almost weekly but then again Securus Technologies may very well be that rare exception. The company which provides prison facilities with solutions for inmate communications receives weekly praise from many of its clients, each with a story of crime prevention ringing through its core. Whether it is a story of a corrupt prison official’s contraband ring being discovered or the conviction of an elusive killer, Securus Technologies’s communications solutions are at the heart of every story.
From across the country and from many facilities, the same narrative arises, that of Securus Technologies helping make the prison system a safer place.
If you would like to read more about how Securus is keeping prisons safe please visit PRNewswire.com.